Our website is powered by Shopify and all payments made by you to CO are processed through Shopify’s payment portal. Payments may be declined or returned to you, in CO’s sole discretion, for any reason or no reason at all. If we accept a pre-order of any Product, your account, credit card, or other payment mechanisms will be charged upon approval by CO, regardless of when your purchase is expected to ship. If any credit card chargeback of any amount is issued on an order, the Limited Warranty for that order will be paused until the chargeback has been resolved.


All applicable taxes (including sales tax) will be collected on all orders where such taxes are required.


For qualified purchasers, e-bikes may be financed through CO’s consumer financing partners. The necessary qualifications for financing an e-bike purchase, and your rights and obligations associated with such purchase, are solely determined by the consumer financing partner. It is your responsibility to review and understand all terms and conditions associated with financing an e-bike purchase, and you hereby acknowledge that CO is in no way responsible for any such financing.